Privacy Policy
PRIVACY POLICY
Under no circumstances do we ever sell customer or personal information.
SMS Text Policy
We comply with Telephone Consumer Protection Act and will never contact you via SMS text first from 844-937-6258 without consent. Additionally, should you text us at 844-937-6258 first, your text will be considered opting-in consent for us to text back and we will text you a second (or double) consent message as follows: Thanks for contacting Rockin’ Instruments! Please respond YES to consent to continue this text conversation, to continue the conversation (for support and/or logistics purposes) via SMS text messaging. You may opt out any any time by replying "STOP". Message and data rates may apply.
Sharing your personal Information
We share your Personal Information with third parties to help us use your Personal Information. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We also use Facebook pixels for our own marketing ad purposes only.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not currently alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. If you are a resident of California in the USA, please note that although our business is not mandated under CCPA/CPRA, we certainly respect your privacy and rights and will honor the aforementioned and will comply with any request.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18 to make purchases.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at risupport@rockininstruments.com or by mail using the details provided below:
Rockin’ Instruments
Privacy Officer
Rockin’ Instruments, LLC, 78 Miles Road, Athol MA 01331, United States
Our Brands
